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Privacy Policy

Herts and Middlesex Wildlife Trust is committed to protecting your information when you join as a member, make a donation or purchase, volunteer or support one of our campaigns.

This policy explains how we use any personal information we collect about you when you use our website or get in touch with us. If you have any questions please call our offices and we will be happy to help.

What information do we collect about you?

We collect information about you when you join as a member, make a donation, take part in an event, volunteer, make a general enquiry, place an order for our products, sign up to one of our newsletters or get involved in our campaigns. We also collect information when you complete our surveys, provide feedback or reviews, send us enquiries or enter our competitions. This may cover anything from your contact and delivery details to payment information, or your responses to questionnaires we've sent you and feedback you've provided.

We also collect information about your use of our websites, and how you arrived at our website in the first place. This can include what links you've viewed or clicked on to reach us, or any search terms you've used. We can also see which pages of our website have been viewed by you and for how long. All this information helps to tell us what content is popular with our customers so we can prioritise it.

Online, we mostly use cookies to collect this information about you.


New European privacy laws now require websites to obtain consent when placing 'cookies' on your computer, mobile or other device. Cookies are used all over the web for a variety of reasons - from enabling basic functionality to help the web remember your preferences, to creating detailed profiles of your browsing activity.

The Information Commissioner's Office (ICO) published guidance on changes to the rules, to clarify how websites should obtain user consent for cookies. Websites need to be very clear about what cookies they are using and why, and ensure that users have a choice.

How does Herts and Middlesex Wildlife Trust use cookies?

We are committed to protecting you and your family's personal information when you're using our website, and to providing users with a clear understanding of how and why we use cookies.

We use a variety of cookies to perform different functions. Cookies help us to arrange the content and layout of our site and recognise those computers that have been to our site before, therefore playing an important role in helping us to enhance the usability and performance of our site. They help us to identify which of our pages are the most popular and what type of journey a visitor has through our site.

First party cookies

This site uses cookies in several places – we’ve listed each of them below with more details about why we use them and how long they will last.

Cookies set by this website



Typical content



Authentication session to prevent having to login multiple times in one browser session. This is only set if you authenticate via the site. This may happen if you purchase items from the shop or make use of our commenting 

A unique id that ties the current session to a database settings table

One week


This helps the website understand browser Javascript functionality

An on/off flag that denotes whether or not the browser supports Javascript

On site exit

Online forms   


This cookie is essential for our webforms to operate. It is set only for those people using the form, and prevents the browser from storing the information you enter.This cookie is deleted when you close your browser.



This cookie collects information about whether or not the user has agreed to cookies.


100 days

Third party cookies

We use a number of suppliers who may also set cookies on their websites’ on its behalf. This site does not control the dissemination of these cookies. You should check the third party websites for more information about these.




More info

Google Analytics


These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Google Privacy policy

Add this



These cookies are created by the AddThis social sharing site. AddThis does collect some information such as which web page you came from, which type of browser you are using, and your general geographic location. If you use the AddThis tool to share content they aggregate data about what pages are shared, when, and how. They also assign your web browser a unique identifier. This ID doesn't, and can't, say anything about you, it's a random series of numbers and letters used to distinguish users from each other.

Add this Privacy Quick Summary

Add This Privacy Policy

Add This Data Collection Opt-Out



Fontdeck sets a single session cookie for each font requested. Each cookie contains (nothing but) a random string used solely as part of our caching and font security measures. The cookies are removed as soon the browser is closed (or the session otherwise ends). They contain no personal information and are not used for gathering analytics or tracking at a personal or aggregate level. Their sole purpose is to check whether we should serve the webfont from cache or not.

FontDeck Privacy Policy



This is a session ID cookie used identify unique visitors completing forms on our site. If you have your browser set to reject cookies the forms may not work correctly.

Wufoo Privacy Policy

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit To opt out of being tracked by Google Analytics across all websites visit

YouTube cookies
We embed videos from YouTube. This may set cookies on your computer, particularly if you are logged into a Google or YouTube account. To find out more, please visit YouTube’s embedding videos information page.

How will we use this information about you?

We collect information about you to process your order or donation, manage your membership account and if you agree, to let you know about our events, products, services or campaigning work that we think may be of interest to you.

One of your membership benefits will be our quarterly email newsletter. However, if you decide you would rather not receive this, there is always an ‘unsubscribe’ link at the bottom of the email or of course you can contact us and we will be happy to take you off our distribution list.

Will you pass my information on to other companies?

We do use other companies to process your data on our behalf, to ensure that we can fulfil all our obligations to you. We only choose those companies who prioritise the protection of personal data and who pass the strict organisational and technical security standards that we set. These companies include those who do the mail-outs of our magazines or those who help us host our websites.

The only other times we will pass your details to anyone else would be where we have to for fraud or other legal purposes.

We do not pass your details (email, address, telephone, IP address, cookie details etc.) to any third parties for marketing purposes.

How long will we keep this information about you?

We will only keep information about you for as long as we need to. We make sure that any companies which process your data on our behalf do the same. We have an internal retention policy where there are varying retention periods for different categories of information depending on our legal obligations and whether there is an administrative need, such as answering member queries.

After a retention period has elapsed, the data is deleted or archived.


We would like to send you information about our events, activities and campaigns which we think may be of interest to you. If you have consented, then this may include emails. Please note that there is always an unsubscribe link in our emails which will take you off our distribution list, or you can contact us at any time.

Access to your information and correction

If you would like a copy of some or all of the information we hold about you, please write to the Head of Fundraising, Herts and Middlesex Wildlife Trust, Grebe House, St Michael's Street, St Albans, AL3 4SN.

We want to make sure that your personal information is accurate and up to date. Please always let us know if you think it is not.

Other websites

Our websites contain links to the websites of other organisations. This privacy policy only applies to our websites, so if you click on a link to an external site you should read their own privacy polices and terms and conditions. We cannot accept any responsibility for your use of these websites.

What if I’m aged 16 or under?

If this applies to you, please get permission from a parent/guardian before you supply us with any personal information.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this webpage. If there is a material change which could have a detrimental effect on you and you are a Wildlife Trust member or we have your contact details, we will contact you to check whether you are happy with it.

How to contact us
If you would like further information on how your information is used, how we maintain the security of your information and your rights to access information we hold on you, please contact us:

by email:
by phone: 01727 858901
or by writing to us at: Herts & Middlesex Wildlife Trust, Grebe House, St Michael's Street, St Albans, AL3 4SN